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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Biostep products

The group "New Technologies" offers for review the products of the plant Biostep: densitometers, tomographs, autosamplers, UV cameras, cameras, electrophoresis systems, heating plates, UV cabinets, thermal cyclers, power supplies, thermal printers, analytical systems, applicators, switchgear, openers, spreaders microcapillaries, templates for application and evaluation, amplifiers, plate cutters, comb blocks, multi-chamber gels for agarose, ribbon picker tips, gel spot pickers for electrophoresis, aluminum plate dryers, gel dryers, screens, documentation systems, filter paper, glass lids, stainless steel lids, plate cutters
  • Densitometers Biostep
    Densitometers
    BS131.800, BS131.801, etc.
  • Chemiluminescent tomographs Biostep
    Chemiluminescent tomographs
    Celvin S 420, Celvin S 160+, etc.
  • Autosamplers Biostep
    Autosamplers
    BS130.510, BS130.511, etc.
  • Documentation systems Biostep
    Documentation systems
    DD70, DD80, etc.
  • Visualization systems Biostep
    Visualization systems
    CELVIN S, Box, HP-UVis, etc.
  • Automatic derivatization systems Biostep
    Automatic derivatization systems
    ChromaJet, DC07, etc.
  • Cameras Biostep
    Cameras
    Gelco, Spectrum, etc.
  • Electrophoresis systems Biostep
    Electrophoresis systems
    Gelco, Protein, etc.
  • Heating plates Biostep
    Heating plates
    Thermoplate S plus 230 V, etc.
  • UV cabinets Biostep
    UV cabinets
    BS131.222, BS131.221, etc.
  • UV transilluminators Biostep
    UV transilluminators
    UST, USDT, BU55, etc.
  • Thermal cyclists Biostep
    Thermal cyclists
    3PRMX/02, 3PRMBASE/02, etc.
  • Power supply units Biostep
    Power supply units
    GN345, GN344, etc.
  • Thermal printers, thermal paper Biostep
    Thermal printers, thermal paper
    CD02-D1515, CD80-E1091, etc.
  • Chromatographic analytical systems Biostep
    Chromatographic analytical systems
    Iatroscan MK7s Bits SARA, etc.
  • Applicators Biostep
    Applicators
    FAS305, AS30, etc.
  • Materials for thin-layer chromatography Biostep
    Materials for thin-layer chromatography
    Desiccator, GV2-PGS1, etc.
  • Other accessories Biostep
    Other accessories
    dryers, cutters, tips, etc.

NEW TECHNOLOGIES GROUP

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